Looking to send money abroad without hidden fees or delays? ACE Money Transfer delivers a user-friendly digital platform, clear pricing, and rapid delivery to over 106 countries. In this review, we’ll explore how ACE works, its fee and rate structure, standout features, pros and cons, regulatory credentials, and customer support.
Why ACE Money Transfer Shines
- Zero Hidden Charges – A transparent fee structure with no surprise mark-ups on transfers.
- Competitive Rates – ACE constantly monitors the forex market to offer rates close to the mid-market, ensuring you get maximum value.
- Speedy Delivery – Send money online in minutes to 106+ countries, with options for instant or next-day delivery depending on corridor.
- 24/7 Customer Support – Round-the-clock assistance via email and live chat, plus multilingual support for a seamless experience.
- High Transfer Limits – Send large sums (up to £85/€100/A$150 or more) fee-free, with partnerships that waive fees at major payout banks.
How ACE Money Transfer Works
- Create & Verify Your Account
- Sign up online and complete KYC by uploading a valid ID and proof of address (utility bill, bank statement, etc.).
- Check Rates & Fees
- Use ACE’s real-time calculator to see exact fees and the recipient amount before you send.
- Choose Delivery Speed
- Opt for Instant delivery in minutes or Standard delivery in 1–2 business days, depending on the destination.
- Fund Your Transfer
- Pay via bank transfer, debit/credit card, or digital wallet. ACE locks in your rate and fee at confirmation.
- Track & Notify
- Receive email/SMS updates at every step, with detailed tracking until funds reach your beneficiary.
Transfer Fees & Exchange Rates
- Flat or Tiered Fees: No transfer fee on amounts above local thresholds (e.g., £85, €100, A$150); below these, a small flat fee applies.
- Mid-Market-Plus Rates: ACE adds a minimal margin to the interbank rate, regularly reviewed against market conditions.
- Real-Time Transparency: All costs and the exact recipient amount are displayed upfront—no hidden costs.
Key Features
- Global Coverage: Send to 106+ countries, including bank deposits, cash pickup, and mobile-wallet payouts.
- 24/7 Support: Live chat and email support available around the clock, with multilingual agents.
- Rewards Program: Earn points on every transfer and redeem them for fee discounts on future transactions.
- Business Services: Batch payouts and API integration for SMEs and enterprises.
- Mobile-First Design: Full functionality on the ACE app, with biometric login and push notifications.
Pros & Cons
| Pros | Cons |
|---|---|
| ✓ Transparent Fees – No hidden charges | ✗ Limited Direct to Bank Coverage in some corridors |
| ✓ Competitive Rates – Near mid-market | ✗ Verification Delays – Initial KYC can take 1–2 days |
| ✓ Fast Delivery Options – Minutes to days | ✗ No Cash Funding – Fully digital transfers only |
| ✓ 24/7 Customer Support – Multilingual | ✗ Transfer Thresholds – Fees apply under certain amounts |
Transparency & Trust
ACE Money Transfer is regulated and committed to clarity:
- FCA-Registered and compliant with UK HMRC standards.
- Encrypted & Secure: SSL/TLS encryption and robust fraud monitoring.
- Audit-Ready: Real-time tracking and clear audit trails for every transfer.
Customer Service & User Reviews
- Trustpilot Score: 4.2/5 from thousands of users, with commendations for clarity and speed.
- Live Support: 24/7 multilingual chat and email with average response times under one hour.
- Community Feedback: Users appreciate the no-surprise fees and straightforward interface, while some note occasional KYC waits.
8.8
RemitReview Score
Transparency
9.5
Exchange Rate
9
Transfer Fee
9
Transfer Speed
7
Supported Currencies
8.5
Customer Satisfaction
9.6
Conclusion
For senders who demand clarity, speed, and reliability, ACE Money Transfer delivers a compelling solution. Its transparent pricing, competitive rates, extensive coverage, and round-the-clock support make it a top choice for both personal and business remittances.
Ready to send money the smarter way? Start your transfer with ACE today!
