Need to send money abroad with confidence and control? Remitly offers a transparent, digital-first platform with multiple delivery speeds and payout methods. In this review, we’ll cover how Remitly works, its fee structure, standout features, pros and cons, transparency credentials, and customer support.
Why Remitly Stands Out
- Express & Economy Options – Choose Express (1–2 hours) or Economy (3–5 business days) delivery to balance speed and cost.
- Low, Transparent Fees – Fees start as low as $3.99 for Express and $0 for Economy on many corridors, all displayed upfront.
- Guaranteed Rates – Lock in your exchange rate for up to 24 hours once you start a transfer.
- Global Reach – Send to 175+ countries in 50+ currencies, with payout via bank deposit, cash pickup, mobile wallet, or home delivery.
- Digital-First Experience – Fully app-based onboarding, real-time tracking, and 24/7 in-app support.
- Trusted & Regulated – Licensed by FinCEN in the U.S. and regulated by financial authorities worldwide, serving over 3 million customers monthly.
How Remitly Works
- Sign Up & Verify
- Register on web or via the mobile app (iOS/Android) using your email or phone number.
- Complete identity verification quickly with a photo ID and selfie.
- Choose Delivery Speed
- Express: Funds delivered within 1–2 hours for a small fee.
- Economy: Funds delivered in 3–5 business days with minimal or zero fees.
- Enter Recipient Details
- Provide beneficiary bank information, select a cash pickup location, or enter a mobile wallet number.
- Pay & Track
- Fund via bank transfer, debit card, or credit card.
- Lock in your rate for 24 hours and receive real-time status updates via email or in-app notifications.
Transfer Fees & Exchange Rates
- Express Fees: Typically $3.99–$7.99, depending on corridor and payment method.
- Economy Fees: Often $0–$3.99, depending on destination.
- Exchange-Rate Margin: Competitive mark-up of 0.5%–1.5% above mid-market rate, shown before you send.
- No Hidden Charges: All fees and the exact amount your recipient receives are displayed upfront.
Key Features
- Rate Lock Guarantee: Secure your exchange rate for up to 24 hours after initiating a transfer.
- Multi-Channel Payout: Bank deposit, cash pickup, mobile wallet, or home delivery (where available).
- Real-Time Tracking: Follow your transfer step-by-step via the app or website.
- In-App Support: 24/7 chat and phone support directly in the Remitly app.
- Business Solutions: Custom enterprise plans and API integration for high-volume corporate payouts.
Pros & Cons
| Pros | Cons |
|---|---|
| ✓ Flexible Speeds – Express or Economy options | ✗ Higher Cost for Express – Premium fees apply |
| ✓ Transparent Pricing – All costs shown upfront | ✗ Variable Rates – Economy rates can fluctuate |
| ✓ Wide Payout Network – 175+ countries, multiple methods | ✗ Delivery Delays – Economy transfers depend on banking hours |
| ✓ Rate Lock – 24-hour guarantee | ✗ Limited Cash Pickup – Not available in every country |
Transparency & Trust
Remitly is committed to compliance and customer security:
- Regulated by FinCEN in the U.S., plus licensure in all U.S. states and international markets.
- Data Security: SSL encryption, GDPR-style data protections, and multi-factor authentication.
- Customer Base: Trusted by over 3 million customers each month for reliable, digital remittances.
Customer Service & User Reviews
- App Store Ratings: 4.8⭐ on the App Store and 4.5⭐ on Google Play, praised for ease of use and speed.
- Support Channels: 24/7 live chat and phone support; extensive online Help Center.
- Community Feedback: Users laud the Express option for urgent needs and the low-cost Economy for routine transfers.
9.2
RemitReview Score
Transparency
10
Exchange Rate
9
Transfer Fee
9
Transfer Speed
9
Supported Currencies
9
Customer Satisfaction
9.2
Conclusion
For senders who value speed, transparency, and flexibility, Remitly offers a digital remittance experience that adapts to your needs. Whether you need funds in minutes or prefer no-fee transfers over a few days, Remitly’s dual-speed model, guaranteed rates, and global payout options make it a top choice for both personal and business use.
Ready to send your next transfer? Try Remitly now!
